Skip to main content

Privacy Policy

This document refers to personal data, this is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain. The Data Protection Act (DPA), Privacy and Electronic Communications Regulations (PECR) and The General Data Protection Regulations (GDPR) which is EU wide and far more extensive, seek to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain such as Companies House data.

Who we are

Caburn Telecom Limited, registered address Broadsword House, North Quarry, Business Park, Appley Bridge, Wigan, Greater Manchester, WN6 9DL

Personal Data

Caburn Telecom Limited uses the information collected from you to provide quotations, make telephone contact and to email you. In you making initial contact you consent to Caburn Telecom Limited maintaining a business dialogue with you until you either optout. Caburn Telecom Limited only uses your information for the purpose of maintain a business relationship and in the continuance of service supply and invoicing/accounting purposes. Caburn Telecom Limited does not and will never share your information with any third party. Any information Caburn Telecom Limited holds about you and your business encompasses all the details we hold about you and any sales transactions including any third-party information we have obtain about you from public sources and our own suppliers such as credit referencing agencies.

Legal basis for processing any personal data

To meet Caburn Telecom Limited contractual obligations to clients.


Through agreeing to this privacy notice you are consenting to Caburn Telecom Limited processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing or by calling 01257 255916 or writing to us at the address below.


Caburn Telecom Limited will never pass your Personal Information to third parties. Caburn Telecom Limited do not broker or pass on information gained from you. However, Caburn Telecom Limited may disclose your Personal Information to meet legal obligations, regulations or valid governmental request. We may also enforce our Terms and Conditions, including investigating potential violations of its Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of Caburn Telecom Limited, its clients and/or the wider community.

Retention Policy

Caburn Telecom Limited will process personal data during the duration of any contract and will continue to store only the personal data needed for six years after the contract has expired to meet any legal obligations. After six years any personal data not needed will be deleted.

Data storage

Data is held in the United Kingdom using different (multiple) servers. Some data is backed-up to the Netherlands. Caburn Telecom Limited does not store personal data outside the EEA. Your rights as a data subject At any point whilst Caburn Telecom Limited is in possession of or processing your personal data, all data subjects, have the following rights:
  • Right of access – you have the right to request a copy of the information that we hold about you. Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
  • In the event that Caburn Telecom Limited refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge.
  • Caburn Telecom Limited at your request can confirm what information it hold about you and how it is processed
You can request the following information: Identity and the contact details of the person or organisation (Caburn Telecom Limited) that has determined how and why to process your data. Contact details of the data protection officer, where applicable. The purpose of the processing as well as the legal basis for processing. The categories of personal data collected, stored and processed. How long the data will be stored. Details of your rights to correct, erase, restrict or object to such processing. Information about your right to withdraw consent at any time. How to lodge a complaint with the supervisory authority (ICO). Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data. The source of personal data if it wasn’t collected directly from you. To access what Personal data is held, identification will be required All requests should be made to the or by calling 01257 255916 or by writing to us at the address below.


In the event that you wish to make a complaint about how your personal data is being processed by Caburn Telecom Limited or its partners, you have the right to complain to Caburn Telecom Limited director. If you do not get a response within 30 days you can complain to the ICO. Caburn Telecom Limited Broadsword House North Quarry Business Park Appley Bridge Wigan Greater Manchester WN6 9DL ICO Wycliffe House, Water Lane, Wilmslow, SK9 5AF Telephone 0303 123 1113 or email: